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Getting Started

How to Sign Up and Access iZem Cloud Software
Setting Up Company Profile and Preferences
User Roles, Permissions, and Security Areas
Navigating the Dashboard and Key Modules
Understanding the Free Trial and Subscription Plans

Payroll System

How to Add and Manage Employees in Payroll
Monthly Payroll Process: Step-by-Step Guide
Configuring Statutory Contributions and Deductions
Employee Self-Service: Payroll Access and EA Form
Generating Payroll Reports and Excel Downloads

Leave Management

Creating Custom Leave Types for Your Company
How Employees Apply and Cancel Leave
Leave Approval Workflow for Managers
Leave Balance and Year-End Calculations
Generating Leave Reports and Exporting to Excel

Attendance System

Setting Up Shifts, Working Hours, and Overtime
How Employees Check In/Out Using Geolocation
Manual Attendance Upload via Excel
Real-Time Attendance Reports for Managers
Attendance Module Security and Access Control

Attendance Pro

How to Use Facial Recognition Attendance Devices
Advanced Reporting in Attendance Pro System
Hybrid Time Entry: Device + Manual Upload
Setup Shift-Based Automation with Attendance Pro
Security and Compliance in Attendance Pro

Account, Billing & Support

Subscription Pricing for Payroll, Leave & Attendance
Understanding Pay-Per-Use Credit Features
Onsite and Remote Support Pricing Explained
Training and Implementation Assistance
How to Contact Support and Raise a Ticket

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iZem | Support & Knowledge base
Account, Billing & Support
Onsite and Remote Support Pricing Explained

Onsite and Remote Support Pricing Explained

Flexible support options tailored to your location.

Onsite (Klang Valley): RM 200 (2 hours)
Extra RM 50/hour afterward
Remote: RM 100 (2 hours), RM 25/hour
Phone support free for 1st year
Additional: RM 500/year
After-hours charges may apply

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Software Development

Erazem Sdn Bhd’s iZem is a cloud-based Employee Benefit System that streamlines payroll, leave, attendance, and benefits management. Designed for Malaysian businesses, it offers flexible deployment, modular pricing, and strong support helping companies boost efficiency, ensure compliance, and focus on growth and employee satisfaction.

Our Services

Software consulting
Software development outsourcing
Cloud application development
Custom software development
Software product development
API Integration

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Get In Touch

55-B, Jalan USJ 21/11, 47650 Subang Jaya, Selangor, Malaysia.
hello@izem.my
+6016-326 2296
+6016-326 2296

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